📊 HR & People Ops KPI

Key Performance Indicators — How We Measure Success

🎯 Time to Hire 💚 Retention 📈 Satisfaction

📋 KPI Overview

These KPIs measure the effectiveness of HR & People Ops focusing on hiring, retention, and employee satisfaction.

📊 Key Performance Indicators

⏰ Time to Hire

< 30 days
Days from posting to offer
Avg days to fill position
💚 Retention Rate
90%+
Annual retention
(Retained / Total) × 100
📈 Employee Satisfaction
85%+
Survey satisfaction score
Avg survey score
📋 Onboarding Completion
100%
30-day onboarding complete
(Completed / New Hires) × 100
🎯 Hiring Quality
80%+
Hires passing probation
(Passed / Hired) × 100
📂 Documentation Rate
100%
Complete employee files
(Complete / Total) × 100

📈 Performance Tracking

KPI Target Measurement Frequency
Time to Hire < 30 days Hiring Tracker Per Position
Retention Rate 90%+ HR System Quarterly
Employee Satisfaction 85%+ Surveys Quarterly
Onboarding Completion 100% Checklist Per Hire
Hiring Quality 80%+ Performance Reviews Quarterly
Documentation Rate 100% File Audit Monthly