👥 HR & People Ops KPI
Key Performance Indicators – How We Measure Success
📅 Time to Hire
Retention
😊 Satisfaction
📝 KPI Overview
These KPIs measure the effectiveness of HR & People Ops focusing on hiring, retention, and employee satisfaction.
🎯 Key Performance Indicators
Time to Hire
< 30 days
Days from posting to offer
Avg days to fill position
Retention Rate
90%+
Annual retention
(Retained / Total) × 100
Employee Satisfaction
85%+
Survey satisfaction score
Avg survey score
Onboarding Completion
100%
30-day onboarding complete
(Completed / New Hires) × 100
Hiring Quality
80%+
Hires passing probation
(Passed / Hired) × 100
Documentation Rate
100%
Complete employee files
(Complete / Total) × 100
🛤️ Performance Tracking
| KPI | Target | Measurement | Frequency |
|---|---|---|---|
| Time to Hire | < 30 days | Hiring Tracker | Per Position |
| Retention Rate | 90%+ | HR System | Quarterly |
| Employee Satisfaction | 85%+ | Surveys | Quarterly |
| Onboarding Completion | 100% | Checklist | Per Hire |
| Hiring Quality | 80%+ | Performance Reviews | Quarterly |
| Documentation Rate | 100% | File Audit | Monthly |