📊 Social Media Manager KPI

Key Performance Indicators — How We Measure Success

📈 Growth Rate 💬 Engagement 📅 Consistency

📋 KPI Overview

These KPIs measure the effectiveness of the Social Media Manager role focusing on growth, engagement, and content consistency.

📊 Key Performance Indicators

📈 Follower Growth

10%/month
Monthly follower increase
(New - Old) / Old × 100

💬 Engagement Rate

5%+
Avg engagement per post
(Interactions / Followers) × 100

📅 Posting Consistency

Daily
Posts per day
Posts / Days active
⚡ Response Time
< 2 hrs
DM/comment response
Avg response time
👁️ Reach Growth
15%/month
Monthly reach increase
(New Reach - Old) / Old × 100
🔗 Click-Through Rate
2%+
Link clicks per post
(Clicks / Impressions) × 100

📈 Performance Tracking

KPI Target Measurement Frequency
Follower Growth 10%/month Platform Analytics Weekly
Engagement Rate 5%+ Analytics Dashboard Weekly
Posting Consistency Daily Content Calendar Daily
Response Time < 2 hrs Inbox Analytics Daily
Reach Growth 15%/month Insights Weekly
Click-Through Rate 2%+ Link Analytics Per Post